Thank you for choosing ridgevial.org. We are committed to providing our customers with safe, reliable, and efficient shipping services. This shipping policy applies to all trekking poles purchased through ridgevial.org.
- Shipping Area
Currently, ridgevial.org only offers shipping within the United States.
We do not currently support international shipping orders. All orders must be placed with a valid U.S. shipping address to ensure your order can be shipped and delivered.
- Order Processing Time
Once your order is confirmed, we will arrange for processing and shipping as soon as possible.
Order processing and shipping time: 1-3 business days
Order processing time does not include additional processing time that may occur on weekends, holidays, or during special circumstances.
- Delivery Time
After your order is shipped, it typically takes the following time to arrive:
Delivery Time: 3-7 business days
Actual delivery time may vary depending on the delivery area, shipping service provider, or uncontrollable factors.
- Order Tracking
After your order is shipped, we will provide you with relevant shipping information so you can track your order’s shipping status.
If you encounter any problems during the delivery process, please contact us promptly, and we will assist you.
- Address Information
When submitting your order, please ensure that you provide an accurate and complete shipping address.
Delivery issues caused by incorrect or incomplete addresses provided by customers may affect the normal delivery of your order.
- Contact Us
If you have any questions about our shipping policy or order delivery, please contact us:
Company Name: RidgeVial LLC
Website: ridgevial.org
Email: [email protected]
Company Address: 1438 LEONIDAS STREET NEW ORLEANS, LA, 70118